FIND ANSWERS TO FREQUENTLY
ASKED QUESTIONS

What time is check-in and check-out?
Check-in: 3:00 PM. Check-out: 11:00 AM.
If you need a late check-out, please contact the front desk to inquire about availability.
Do you offer early check-in?
Early check-in is subject to availability and may incur an additional charge. Please contact the front desk prior to your arrival to request early check-in.
Is parking available at the hotel?
Yes, we offer complimentary parking for our guests! Enjoy free self-parking during your stay.
Do you offer Wi-Fi?
Yes, complimentary Wi-Fi is available for all hotel guests.
Is breakfast included in the room rate?
Breakfast is included with some packages. Our on-site restaurant Forager offers a breakfast buffet and à la carte menu for a fee.
Are pets allowed?
Yes, we are a pet-friendly hotel! A non-refundable $75 pet fee applies.
Does the hotel offer meeting or event space?
Our hotel features 24,000 square feet of flexible event and meeting space, including two ballrooms that can accommodate up to 900 guests and a 130-seat amphitheater. Whether you're hosting a small meeting or a large conference, our versatile spaces are perfect for your event needs. Please contact our sales team for more information and to book your next event.
What amenities are available at the hotel?
Our hotel offers a variety of amenities, including an on-site restaurant, 24/7 grab & go Marketplace, fitness center, business center, and more. Please check with the front desk for specific services during your stay.
Do you have accessible rooms?
Yes, we offer ADA-compliant rooms and accessible amenities. Please contact the hotel in advance to ensure the availability of these rooms.
Can I modify or cancel my reservation?
Reservations can be modified or canceled based on the hotel's cancellation policy. Please review your booking confirmation for specific details or contact the front desk for assistance.
Can I leave my luggage at the hotel before check-in or after check-out?
Yes, we offer luggage storage services for guests. You can leave your bags with the front desk before check-in or after check-out if needed.
Do you have a rewards program?
Yes, we participate in the IHG One Rewards program! As a member, you can earn points for every stay, which can be redeemed for free nights, upgrades, and more. You’ll also enjoy exclusive benefits such as early check-in, late check-out, and access to special member rates. Sign up for IHG One Rewards today to start earning points!