I want to commend the Crowne Plaza staff that worked during our event: Brian, Sal, Michele G., Michele J., and Judy. The tables were cleared quickly and they were more than accommodating to our timing changes, such as delaying the Sundae Bar until the award presentations (which ran long) were over. Brian checked in with me frequently to make sure that things were running smoothly throughout the night. What I appreciated the most was the friendliness of the staff. I have worked in customer service for many years so I know that value of that!

Thank you for making the planning of this event so easy each year! I’ll be in touch soon regarding next year’s banquet.

Lisa

I appreciate your commitment to your job and look forward to working with you again in January!"

Kudos to you and your team for your/their effort and professionalism in making everything work so smooth and effortlessly. A call out to the chefs and lunch servers. The food was outstanding in both appearance and taste. And, the servers made sure we didn't run out of things. Special thanks to Patrick and the AV team for their personal assistance in helping my attendees with all their requests. You all made me look good!! Thank you - thank you - thank you!!"

JOB WELL DONE!!!
Thank you, Sharon

I am writing to express my gratitude for the wonderful experience we had in King of Prussia, PA with the Fairfield Inn and Crowne Plaza this past weekend. From our initial contact with Shannon Reagan (Sales Manager) to our departure from the actual property, it has been a great experience.

Her professionalism and her kindness were very much appreciated. Once we arrived at the Fairfield Inn we were greeted by Gina Cirilli (front desk supervisor) and Jennifer Barone (general manager). Again, outstanding customer service that truly exceeded our expectations.

They were so kind and patient while they worked diligently to accommodate a group of 50 people who arrived three hours prior to the hotels designated time for check-in. I wanted you to know how much we enjoyed our time in King of Prussia and how much we appreciate your wonderful staff that represents your company so well."

Thanks for a great experience.
Kenneth G. Giles
Greater St. Mark Baptist Church

And I really enjoy working with you. You are just the best! Please give everyone my thanks. We'll see you again in October, and hopefully Justin will be back."

Sue

Many of our partners took the time to let me know how impressed they were with the rooms at the Crowne. I received no negative feedback of any kind regarding the conditions of the rooms, the room assignments, or the service received in connection with their in-room needs and requests. Many noted the upgrades that had been made since our last stay and our guests were impressed with the changes.

The schedule for the weekend went as well as we could have requested. All rooms were set, prepared, and ready at the appropriate times and again, all of the staff went out of their way to make sure we had everything we needed.

All of the meals were prepared as requested and again, ready in accordance with the schedule we had prepared. Quantity and quality met and even exceeded all of our expectations and the banquet staff was exceptional.

All and all, the weekend was perfect - and I couldn't have wished for a better outcome - and most of that success was due to the hard work of the staff at the Crowne Plaza. My thanks go out to everyone involved in our event, and especially to you Erica. I know you came in on the tail end and kind of got thrown into things at the last minute, but you never allowed that to put a glitch in our event. My thanks again for your help in making our event a success!

Hopefully I will have the pleasure of working with you again at some time in the future."

Edie Hunger
Margolis Edelstein

We have only heard great reviews from all of our guests about the event space, staff, food and beverages. We can't wait to host another event there soon!"

Thank you for everything,
Brooke Hersh

My Sr. Management was very pleased with everything at the Crowne Plaza. Also, your staff was very helpful and courteous to everyone in our group. I am sure we will be setting up more meetings in the future and you can be sure we would use the Crowne Plaza Hotel."

Thank you for everything,
Kimberly Jo Brown

Our compliments to your staff! The cook that was making the omelets at breakfast got rave reviews from our guests. Thank you for the care and attention to detail that made our event so memorable. I've been showing pictures to co-workers and telling them about the Crowne Plaza. I would highly recommend the Crowne Plaza Philadelphia - King of Prussia to anyone who is planning a special event. It was a pleasure working with you!"

Sincerely,
Maureen

Kelli was fabulous at the front desk and Patrick was very helpful on the banquet side checking up on me every day. Sherwin, Brian, Amelia, both Michelles and Jose made sure we always had food for our breakouts and lunches and Pam and Dave in AV were great with all our last minute changes also.

I hope we will have a chance to use the Crowne Plaza for future meetings and events.

Toni Alderfer,
LIQUENT

Again, thank you for making our BoD meeting an enjoyable success.

Please let me know if you have any questions or need any additional info.

Have a great day
Wendy
Universal Space Network, Inc.