"I wanted to tell you that the varsity awards banquet was the best we had in about 6 or so years. read more
I have been attending these since Angela was in 7th grade. The hall/hotel banquet facility was by far the nicest we had, the food and service was outstanding, especially the sundae bar, and program was beautiful. It is hard to have an event like this and please everyone, but I think you hit it out of the park on this one. Great job to all."
Hi John, Thank you for sending our receipt. The banquet went very well yesterday! The dinner was delicious and I noticed that many of our guests went back to the buffet table for seconds. read more
I want to commend the Crowne Plaza staff that worked during our event: Brian, Sal, Michele G., Michele J., and Judy. The tables were cleared quickly and they were more than accommodating to our timing changes, such as delaying the Sundae Bar until the award presentations (which ran long) were over. Brian checked in with me frequently to make sure that things were running smoothly throughout the night. What I appreciated the most was the friendliness of the staff. I have worked in customer service for many years so I know that value of that!
Thank you for making the planning of this event so easy each year! I’ll be in touch soon regarding next year’s banquet.
"I just wanted to thank you for all your help last week. You guys once again went above and beyond and made the training experience for our new hires very pleasurable. read more
I appreciate your commitment to your job and look forward to working with you again in January!"
"The meeting was a huge success!!! Thank you for all of your help! Your expert guidance in knowing what us Shire planners normally want/need is truly an asset to any Shire planner! read more
Kudos to you and your team for your/their effort and professionalism in making everything work so smooth and effortlessly. A call
out to the chefs and lunch servers. The food was outstanding in both appearance and taste. And, the servers made sure we didn't
run out of things. Special thanks to Patrick and the AV team for their personal assistance in helping my attendees with all their
requests. You all made me look good!! Thank you - thank you - thank you!!"
JOB WELL DONE!!!
Thank you, Sharon
"I am writing to express my gratitude for the wonderful experience we had in King of Prussia, PA with the Fairfield Inn and Crowne Plaza this past weekend. From our initial contact with Shannon Reagan (Sales Manager) to our departure from the actual property, it has been a great experience. read more
I am writing to express my gratitude for the wonderful experience we had in King of Prussia, PA with the Fairfield Inn and Crowne Plaza this past
weekend. From our initial contact with Shannon Reagan (Sales Manager) to our departure from the actual property, it has been a great experience.
Her professionalism and her kindness were very much appreciated. Once we arrived at the Fairfield Inn we were greeted by Gina Cirilli (front desk supervisor) and Jennifer Barone (general manager). Again, outstanding customer service that truly exceeded our expectations.
They were so kind and patient while they worked diligently to accommodate a group of 50 people who arrived three hours prior to the hotels designated time for check-in. I wanted you to know how much we enjoyed our time in King of Prussia and how much we appreciate your wonderful staff that represents your company so well."
Thanks for a great experience.
Kenneth G. Giles
Greater St. Mark Baptist Church
"Everything went so well. As I told Pat and your General Manager yesterday, your hotel does such a nice job and we keep coming back for that reason, as well as the quality and professionalism of the staff. And you really spoiled me this time by giving me a suite and then sending a wonderful cheese and fruit tray. I really appreciate that you did this. Just so you know we would come back even if you did not do this. We just love the job you do. read more
And I really enjoy working with you. You are just the best! Please give everyone my thanks. We'll see you again in October, and hopefully Justin
will be back."
"The feedback I have received with regard to the weekend events has been extremely favorable. The entire staff at the Crowne Plaza from behind the scenes, to the front desk staff, to the banquet staff, housekeeping, and everyone in between went out of their way to make sure our event was successful. My thanks to everyone for their assistance, hard work, and professionalism. read more
Many of our partners took the time to let me know how impressed they were with the rooms at the Crowne. I received no negative feedback of any kind
regarding the conditions of the rooms, the room assignments, or the service received in connection with their in-room needs and requests. Many
noted the upgrades that had been made since our last stay and our guests were impressed with the changes.
The schedule for the weekend went as well as we could have requested. All rooms were set, prepared, and ready at the appropriate times and again, all of the staff went out of their way to make sure we had everything we needed.
All of the meals were prepared as requested and again, ready in accordance with the schedule we had prepared. Quantity and quality met and even exceeded all of our expectations and the banquet staff was exceptional.
All and all, the weekend was perfect - and I couldn't have wished for a better outcome - and most of that success was due to the hard work of the staff at the Crowne Plaza. My thanks go out to everyone involved in our event, and especially to you Erica. I know you came in on the tail end and kind of got thrown into things at the last minute, but you never allowed that to put a glitch in our event. My thanks again for your help in making our event a success!
Hopefully I will have the pleasure of working with you again at some time in the future."
"Thank you again for such an incredible event. Your staff was impeccable and left no one to have a need the entire night! It made my job super easy and stress level at the bare minimum = ) read more
We have only heard great reviews from all of our guests about the event space, staff, food and beverages. We can't wait to host another event there
Thank you for everything,
"Everything went well yesterday, the meeting room was perfect, they had enough room to set up whatever was needed, the lunch and desserts were excellent. read more
My Sr. Management was very pleased with everything at the Crowne Plaza. Also, your staff was very helpful and courteous to everyone in our group.
I am sure we will be setting up more meetings in the future and you can be sure we would use the Crowne Plaza Hotel."
Thank you for everything,
Kimberly Jo Brown
"The wedding was fabulous and all of the family members had a great time! The 83, 88, and 89 year old ladies hung out til the end. Thanks for taking care of all the details from the wedding cake to the centerpieces to the balloon drop to the chair covers and bows and of course the fabulous food. The breakfast was amazing and it gave us another opportunity to visit with wedding guests before leaving. read more
Our compliments to your staff! The cook that was making the omelets at breakfast got rave reviews from our guests. Thank you for the care and
attention to detail that made our event so memorable. I've been showing pictures to co-workers and telling them about the Crowne Plaza. I would
highly recommend the Crowne Plaza Philadelphia - King of Prussia to anyone who is planning a special event. It was a pleasure working with you!"
Before I head out today I wanted say thank you for letting us "take over" the hotel this week. I was very glad we were able to come back to Crowne Plaza as I have used the hotel many times over the years - to me it was like coming home again. From the beginning James and Jason took care of me through the sales process and many changes - they handed me over to Danielle who did a great job with all my changes this week. read more
Kelli was fabulous at the front desk and Patrick was very helpful on the
banquet side checking up on me every day. Sherwin, Brian, Amelia, both Michelles and Jose made sure we always had food for our
breakouts and lunches and Pam and Dave in AV were great with all our last minute changes also.
I hope we will have a chance to use the Crowne Plaza for future meetings and events.
Thank you to you and your team for so wonderfully accommodating our last minute BoD meeting needs. Much appreciated.
I did receive feedback from our group. The accommodations and meeting room were excellent. The Crowne Plaza tem was professional, attentive and highly customer focused.
I will be following up with Jason shortly to reserve room blocks for our next 2 BoD meetings. read more
Again, thank you for making our BoD meeting an enjoyable success.
Please let me know if you have any questions or need any additional info.
Have a great day
Universal Space Network, Inc.